Shipping & Returns Policy

Shipping

Clear Comfort Night Guards Orders are only handled and sent out on business days (Monday – Friday, excluding Holidays). Orders placed over the weekend or on a holiday, will be processed the next working day. We provide Free Shipping on all U.S. Orders, however for the customers' convenience, we provide 2 shipping options as following: Economy shipment, which is free with a delivery time of 5-8 days and Standard shipping at $9.90 with a delivery time of 3-4 days to provide expedited shipment if the customer desires.
Upon placing your order with Clear Comfort Night Guards, we will send you a prepaid & pre-addressed mailer along with the Night Guard dental impression kit and instructions.
*Note: Customers outside the U.S. are responsible for their return postage to our lab.
For international orders, we do charge for shipping but keep our shipping fees as low as possible. You can trust that your order will be quickly processed and safely delivered.

Free Return

Although the vast majority of our customers have expressed their satisfaction with our products, there are still instances where the night guard doesn’t feel like a perfect fit. If for any reason, you are not happy with your order, or you changed your mind, you can return your items for a prompt refund or replacement within 45 days of the date that the Night Guard was mailed to you from our lab. The Clear Comfort company pays for the return and process the refund within 2-5 business days.
For most of our customers, the night guard fits perfectly the first time; however, if your night guard isn’t to your liking, we will make the necessary adjustments, re-fabricate, or take a new impression if needed.
We will work with you until every thing is perfect. If within the 45 days following the date that your guard was mailed from our lab, you require any adjustment, we will be happy to do so without any additional charge.

Note:

Please contact us directly for return mailing details. Please include your customer identification details, including your full name, shipping address, contact phone number, and email, and the date of purchase with all return mailings to ensure that we can locate your order information. We will process your refund within 2-5 business days, but please allow your bank upto 2 weeks to process and show your refund.